Rainbow's Privacy Policy
Your privacy is very important to us!
Rainbow Grocery Cooperative Inc. (“Rainbow Grocery”) has a few fundamental principles that we follow:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to provide the services you request, comply with the law, or protect our rights.
- We don’t store personal information on our servers unless required for the ongoing operation of our site.
This policy applies to data Rainbow Grocery may collect from you at our online shopping portal (https://shop.rainbow.coop) and from our website (https://rainbow.coop/) (collectively “websites”).
Website Visitors
Like most website operators, Rainbow Grocery collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Rainbow Grocery’s purpose in collecting non-personally identifying information is to better understand how our visitors use our website. From time to time, Rainbow Grocery may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally identifying Information
Certain visitors to our websites choose to interact in ways that require us to gather personally identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example:
Newsletters: If you choose to receive our sales newsletter updates via email, we collect your email address.
In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with the site. We do not disclose personally identifying information other than as described below. Visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Rainbow Grocery may collect statistics about the behavior of visitors to its websites. We may display this information publicly or privately, as means of learning more about visitors to our site. However, we do not disclose personally identifying information other than as described below.
Use and Disclosure of Personally identifying Information
Rainbow Grocery does not rent or sell personally identifying information. Rainbow Grocery discloses personally identifying information only:
- To employees, contractors, service providers and affiliated organizations that (i) need to know that information in order to process it on Rainbow Grocery’s behalf, such as to provide data hosting for us or process online orders or credit card transactions, or to provide services available at its websites, and (ii) that have agreed not to sell or disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Rainbow Grocery’s website, you consent to the transfer of such information to them.
- In response to a subpoena, court order or other governmental request, or when Rainbow Grocery believes in good faith that disclosure is reasonably necessary to protect the property or rights of Rainbow Grocery, third parties, or the public at large.
- To email you to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Rainbow Grocery and our products, if you have provided your email address to us. You can opt-out of receiving emails from us at any time by unsubscribing using the link provided in each email message.
- If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.
- If Rainbow Grocery, or substantially all of its assets, was acquired, goes out of business, or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Rainbow Grocery may continue to use your personal information as set forth in this policy.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. Rainbow Grocery uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Rainbow Grocery’s website, with the drawback that certain features of the website may not function properly without the aid of cookies.
Children
The websites are not directed at children under the age of 16. If we determine we have collected information from a user under the age of 16, we will delete it.
California Privacy Act
This Privacy Policy complies with the California Consumer Privacy Act (CCPA), which requires that we provide California residents with notice that they have the right to:
- opt out of the sale of personal information,
- know about personal information collected, disclosed or sold,
- request deletion of personal information, and
- be treated without discrimination should they exercise these rights.
More information regarding the sources from which we collect personal information can be found above in the section titled “Gathering of Personally identifying Information”; business and commercial purposes for which we collect your personal information and categories of recipients with whom personal information is shared or sold can be found in the section titled “Use and Disclosure of Personally identifying Information”.
We do not sell any personal information collected from your use of the websites.
To make a request under the California Consumer Privacy Act, or for any questions or concerns about our Privacy Policy or practices, please contact us at:
https://rainbow.coop/contact/
Phone: (415) 863-0620
Toll free: (877) 720-2667
Fax: (415) 863-8955
Privacy Policy Changes
Rainbow Grocery may change its Privacy Policy from time to time, and at Rainbow Grocery’s sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.